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HelpDesk/Support Technical Support IT Support IT Project Manager

Remote Help Desk Manager: Service Delivery Leader

Remote / Online - Candidates ideally in
Bloomington, Monroe County, Indiana, 47401, USA
Listing for: F3 Design
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
A managed services provider is seeking a Help Desk Manager to oversee the client-facing Help Desk. This role involves leading a support team, ensuring timely issue resolution, and maintaining high service quality. The ideal candidate has 5+ years in a Managed Service Provider environment, along with team management experience and familiarity with relevant technologies. Strong communication and leadership skills are essential, as well as the drive for continual improvement in support services.
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