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Technical Support

Remote ER&R Support Analyst — Data & Issuer Care

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading research and consulting firm is seeking an ER&R Support Analyst for a full remote position focusing on inbound and outbound communications with issuers about Marketplace insurance data. The role requires excellent customer service skills, attention to detail, and the ability to analyze requests and determine responses. Candidates should have a Bachelor's degree or equivalent experience and be US citizens or authorized to work in the US.

This role requires responsiveness and active involvement in a team setting.
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