Sr. Solution Architect; Remote

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances.

Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit

Summary
:
Embedded, accountable architect enabling cross-functional delivery teams, guiding Frontdoor’s alignment and modernization initiative and ongoing product enhancements from business intent to shipped outcomes. Partners with product and business leaders to uncover how work actually happens, then translates workflows, policies, and constraints into domain language, clear boundaries, and stable contracts. Leads solution design for modernization slices and feature initiatives that improve modularity while protecting production stability.

Defines and stewards API and event contracts, versioning expectations, and integration patterns to reduce cross-team thrash and downstream surprises. Builds POCs, demos, and reference implementations to validate approaches and enable teams with practical, reusable patterns. Participates in broader architecture strategy as a contributor, bringing field-tested guidance and learnings into shared standards and guardrails.

Responsibilities:

• Partner with product and business leaders to uncover workflows, policies, and constraints, translating them into domain language and actionable design decisions.
• Lead collaborative domain modeling using bounded contexts, context mapping, ubiquitous language, and event storming to define domain responsibilities and ownership.
• Define clear service boundaries aligned to the enterprise context map and clarify integration seams between domains.
• Produce solution designs for modernization slices and product enhancements, balancing domain integrity with delivery constraints and operational risk.
• Plan and execute incremental modernization slices using pragmatic patterns such as strangler, parallel run, phased cutover, and contract-first migration.
• Define data and integration migration approaches that preserve business continuity and support safe rollback.
• Define and steward API and event contracts for domain seams, including versioning rules and backward compatibility practices.
• Guide integration and interface design across synchronous APIs and asynchronous messaging based on workflow, reliability, and scalability needs.
• Provide hands‑on architectural guidance that reduces coupling, improves modularity, and enables decomposition within team scope.
• Build POCs, demos, and reference implementations to validate approaches and deliver reusable patterns and starter templates.
• Review key designs and critical implementation decisions for maintainability, testability, performance, and operability.
• Ensure non‑functional requirements are explicit and designed in, including availability, resilience, security, observability, and performance.
• Promote safe delivery practices including incremental rollout, feature flags where appropriate, safe migrations, and testing strategies aligned to risk.
• Participate in incident learning and translate recurring issues into improved patterns, guardrails, and playbooks.
• Participate in architecture reviews and strategy working sessions as an input provider, raising risks, conflicts, and options grounded in delivery reality.
• May include other duties as assigned.

Required Skills:

• Demonstrated…