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Senior Incident & Problem Lead - AI-Driven SaaS Ops
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-17
Greater London, London, Greater London, W1B, England, UK
Listing for:
Tourism Marketing Agency
Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Support
Job Description & How to Apply Below
A dynamic technology company in Greater London is seeking an experienced Incident & Problem Manager to enhance their incident and problem management practices. The role involves collaboration with cross-functional teams to ensure efficient incident resolution and compliance with industry standards. Candidates should have over 5 years of experience in IT incident and problem management, preferably within SaaS environments. You'll utilize modern tools and a proactive approach to mitigate risks and improve processes.
This position allows for some remote work with in-person collaboration required at the London office.
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Position Requirements
10+ Years
work experience
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