Sr Product Designer - Fintech; Remote East Coast

Overview

Senior Product Designer to join a rapidly scaling Fintech team. This is a rare opportunity to help scale fintech products across new sales channels and innovate by creating new products that solve customer problems. You will work on the design team with product, engineering, and business stakeholders to create elegant, user-centric solutions that address real problems.

• Design end-to-end web experiences, owning the full process from concept through launch
• Conduct customer interviews and usability tests, then leverage qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs
• Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
• Create simple, logical experiences that make complex workflows feel effortless
• Balance customer needs with business goals and technical constraints
• Make smart tradeoffs between speed, learning, and competing priorities
• Lead design reviews with external partners and build strong cases for design decisions

• 3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process
• Proven track record designing 0-to-1 experiences from concept through launch
• Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed
• Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty
• Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction
• Bonus:
  Experience with AI tooling such as Figma Make, Lovable and Cursor for rapid prototyping

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
• Hopper covers 100% of the premiums for group insurance plan
• Hopper offers life, short term and long term disability coverage
• HSA that covers eligible medical and dental expenses
• All employees and dependents have access to Dialogue’s telemedicine services
• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
• Very generous parental leave
• Unlimited PTO
• Carrot Cash travel stipend
• Access to co-working space on demand through Flex Desk and Work-from-home stipend
• Entrepreneurial culture with ambitious problem solving
• Open communication with management and company leadership
• Small, dynamic teams with massive impact

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging data and machine learning, Hopper combines its travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. Our platform serves hundreds of millions of travelers and continues to grow in market share.

The Hopper app has been downloaded over 120 million times with a large portion of users being Gen Z and millennia ls. We have evolved into a travel fintech provider, commerce platform, and global travel agency powering major brands through HTS, including partnerships with Capital One, Nubank, Air Canada, and more.

Here are some highlights of our growth: billions of dollars in travel and fintech are sold through Hopper and HTS channels each year; our fintech products include Cancel for Any Reason and Flight Disruption Assistance with high CSAT; about 30% of our app users purchase at least one fintech product when booking; HTS represents more than 75% of the business. Compensation Range: CA $200K - CA $250K.