Senior Business Process Analyst

Lansing, United States | Posted on 02/10/2026

Actual

Job Title:

Senior Business Process Reengineer

The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the Nex Sys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross‑office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross‑functional environments.

• Process Analysis & Improvement
• Review and document current grant‑related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.
• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
• Manage and prioritize operational support requests and enhancement tickets in Azure Dev Ops.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.
• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement‑gathering sessions with both business and technical teams.
• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well‑documented and accessible.

• 2+ years of proven experience as a business process reengineer.
• 2+ years of experience working with grant management systems or government‑funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross‑functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure Dev Ops, and Microsoft Office.
• 5 years of experience gathering and documenting business feedback and incorporating changes into current processes.
• 5 years of experience working with multiple teams, internal and external, to support a project, its business processes, and training needs.
• 5 years of ability to lead meetings, conduct training & information sessions, communicate at an appropriate level to the audience, and make oral and written reports and presentations.
• 3 years of experience working as a liaison between the development team and project manager or business client in a software development project.
• 2 years of experience with federal, state, or local grant management systems.
• 1 year of experience with Azure Dev Ops, including creating User Stories and queries.
• 1 year of experience with Microsoft SharePoint.
• Exposure to complex IT web applications within the past 5 years.

• Wednesday, February 18th, 2026: 10:30–11:30 AM, 3:00–4:00 PM
• Friday, February 19th, 2026: 8:30–9:30 AM, 11:00–12:00 AM
• Friday, February 20th, 2026: 9:00–10:00 AM, 10:30–11:30 AM

Interviews will be conducted via Microsoft Teams.

Desired

Start Date:

Monday March 9th; the start date is flexible.

Work location is hybrid, 2 days in office required (Tuesday & Wednesday preferred) and 3 days working from home. (Candidate can be full time in office, if desired.)