ServiceNow Advisory Consultant

Service Now Advisory Consultant

UK Hybrid SC Clearance Required

Join a growing advisory practice helping organisations unlock the full value of Service Now.

As a Service Now Advisory Consultant, you'll work with senior stakeholders to shape and deliver complex Service Now-led transformation programmes. This is a strategic role for someone who enjoys operating at both executive and technical levels-defining vision, guiding delivery, and ensuring Service Now platforms are aligned to real business outcomes.

You'll play a key part in helping organisations modernise their operations, improve service performance, and create scalable, future-ready platforms. Working across multiple clients and sectors, you'll bring clarity to complexity and help turn ambitious goals into practical, deliverable solutions.

What you'll do

• Partner with senior leaders, including C-suite, to advise on Service Now strategy and enterprise transformation
• Lead the design and delivery of complex Service Now solutions across multiple modules and environments
• Translate business challenges into clear, scalable Service Now architectures and roadmaps
• Build trusted, long-term relationships with clients and collaborate closely with internal teams
• Contribute to propositions, bids, and thought leadership that support the growth of the advisory practice
• Support knowledge sharing, mentoring, and continuous improvement across the team

What you'll bring

• Deep experience across Service Now, including architecture, development, administration, and integrations
• A strong track record delivering end-to-end Service Now programmes in a consulting environment
• The ability to engage confidently with senior stakeholders and influence decision-making
• Service Now Certified System Administrator (CSA) certification; implementation certifications preferred
• ITIL Foundation and a solid understanding of SaaS and on-premise architectures
• A collaborative mindset, strong communication skills, and a focus on inclusive ways of working

Reward & package

• Base salary up to 130,000 (dependent on experience)
• 12% annual bonus
• Total reward package up to 149,000, plus a comprehensive benefits offering

What you can expect

• A hybrid working model combining home working, offices, and client sites
• The opportunity to work on high-profile, complex transformation programmes
• An inclusive, values-led culture with a strong focus on wellbeing, learning, and career development

Security Check (SC) clearance is required. To be eligible, you must have resided continuously in the UK for the past five years and meet relevant security requirements.