Service Desk Manager — Lead IT Support Hybrid
Remote / Online - Candidates ideally in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-02-08
Leeds, West Yorkshire, ME17, England, UK
Listing for:
Story Terrace Inc.
Full Time, Remote/Work from Home
position Listed on 2026-02-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, IT Project Manager
Job Description & How to Apply Below
A technology services company in Leeds is seeking a Service Desk Manager to oversee user support functions. In this hands-on role, you will lead the service desk team, improve support strategies, and interface with other departments to enhance user experience. Ideal candidates will have 5-10 years of IT support experience, strong leadership skills, and a practical understanding of ITIL. The position requires onsite presence 4 days a week with one day of remote work.
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