Manager Endpoint Engineers

About Pathlock Inc.

Pathlock is one of the fastest-growing enterprise software companies in the Denver area, redefining Identity Governance and Administration (IGA) space with a modern, AI-first approach. Our platform enables the world's leading organizations to manage and automate access controls, enforce security policies, and simplify compliance across business-critical applications. From user provisioning and access certification to audit readiness and segregation of duties, Pathlock delivers a comprehensive IGA solution designed for today's complex IT environments.

Position Overview

We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and Dev Ops.

Key Responsibilities

Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using Ninja One
Drive automation initiatives to reduce manual processes and minimize end-user contact time
Ensure endpoints meet compliance requirements
Develop and implement endpoint security policies and procedures
Manage vendor relationships with endpoint management and security solution providers
Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
Create and maintain documentation for endpoint standards and processes
Collaborate with security and IT teams to implement endpoint protection strategies
Monitor endpoint health metrics and implement improvements to enhance reliability
Coordinate patch management cycles and ensure timely deployment across all devices
Lead incident response efforts for endpoint-related security events

Required

Skills & Qualifications

2+ years of people management experience in IT or technical teams
5+ years of hands-on endpoint management experience
Strong proficiency with Ninja One or similar endpoint management platforms
Experience managing both Windows and macOS environments at scale
Demonstrated experience automating endpoint management tasks using Power Shell, Python, or similar
Deep understanding of patch management, software deployment, and configuration management
Experience maintaining compliance with security frameworks (SOC2, ISO
27001, GDPR, CCPA)
Strong troubleshooting skills with ability to resolve complex technical issues
Excellent communication skills for vendor management and cross-functional collaboration
Ability to work independently in a remote environment
Must be able to read and speak fluently in English

Preferred Qualifications

Experience in cybersecurity or identity governance industries
Certifications such as Microsoft 365 Certified:
Modern Desktop Administrator or similar

Experience with zero-trust security models and endpoint detection and response (EDR) tools

Experience with automation tools and scripting for large-scale deployments
Background in implementing self-service IT solutions

Work Environment

Must be available for occasional meetings across global time zones
On-call rotation participation may be required for critical issues