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CRM System Customer Service Rep Technical Support

Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • IT/Tech
    CRM System, Technical Support
  • Customer Service/HelpDesk
    CRM System, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A leading data and AI platform provider is seeking a Digital Customer Success Strategist to architect and lead their customer success strategy. This position involves creating automated, data-driven programs to enhance customer experience across high-volume segments. Ideal candidates will have over 5 years of customer success experience and a strong analytical mindset to drive product adoption and retention metrics. The role supports a hybrid working environment and emphasizes a collaborative culture.
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