Online Content Moderator

A fintech client is seeking an  Online Content Moderator (Remote) . This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels:
Linked In, Facebook, and Instagram.

Requirements

Responsibilities

Tag and categorize social media posts accurately to enhance discoverability and analytics
Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately
Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics
Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms
Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy

Requirements

Proven experience in social media management or operations
Strong understanding of social media platforms, particularly Linked In, Facebook, and Instagram
Excellent written and verbal communication skills
Detail-oriented with a strong analytical mindset
Ability to work independently and in a team environment
Familiarity with social media analytics tools is a plus