Content Designer; Mobile Product, Loyalty & AI

Overview

Content Designer (Mobile Product, Loyalty & AI Experiences) – Modus Create, Concord, NC. Remote work option with time-zone alignment to the US team preferred.

Level: Level 3, Senior Consultant

Location: Remote

Engagement: Embedded product team (React Native mobile app)

Modus Create is looking for a Content Designer to join an exciting, fast-moving mobile product engagement with a leading digital retail savings platform focused on loyalty, discovery, and AI-assisted shopping experiences.

• Own content across core mobile experiences.
• Design content as a system.
• Translate complex mechanics into clear, user-centric language.
• Partner closely with Product, Design, and Engineering.
• Collaborate in Figma.
• Support experimentation.

• Experience:
  
  4-7 years in Content Design / UX Writing for consumer digital products. Shipped mobile apps (iOS and/or Android) at scale.
• Core
  
  Skills:
  
  Strong microcopy, UX writing, and content systems thinking. Ability to explain complex value simply and credibly. Accessibility-aware.

• Full-stack UX instincts.
• Experience working closely with engineers.
• Exposure to experimentation, analytics, or CRM tools.
• Familiarity with AI-assisted or conversational interfaces.

• Users understand the app s value within the first minute.
• Loyalty progress and rewards are consistently clear and motivating.
• Reduced friction in high-intent moments.
• Measurable improvements in registration completion, repeat engagement, and retention.

• 100% remote since day one
• Culture of autonomy, mastery, inclusion and continuous learning