AI Product Manager

AI Product Manager @ Liberate

Liberate Innovations Inc. is a Series‑B funded AI company focused on revolutionizing the insurance industry through advanced technology solutions. This role is a critical member of our Solutions team, working at the intersection of customer needs and technical execution to design, build, and implement AI‑driven workflows that transform how our customers operate.

$/yr – $/yr

Location: Boston or Berkeley, CA – hybrid role (2 days/week in‑office)

• Scope and Prioritize Use Cases:
  Collaborate with strategic accounts to identify and evaluate high‑impact AI opportunities. Lead ideation and discovery workshops to uncover pain points, efficiency gaps, and automation potential.
• Lead Product Design Workshops:
  Facilitate co‑design sessions with customers to translate business needs into AI agent workflows. Help customers envision what’s possible and chart a path to value.
• Author Agent Requirements:
  Work closely with internal teams to define clear, actionable requirements for our AI Agent Engineering team. Bridge the gap between customer needs and technical execution.
• Drive Customer Implementations:
  Own the end‑to‑end delivery of AI deployments for large enterprise customers. Manage timelines, expectations, and success metrics. Act as the primary interface between the customer and internal teams throughout implementation.
• Champion Customer Success:
  Ensure that solutions are adopted and deliver tangible value. Continuously monitor performance and recommend enhancements or optimizations, closely collaborating with our AI Customer Success Managers.

• Extreme sense of ownership, urgency, and customer obsession to thrive in an early‑stage enterprise startup environment.
• 3‑5 years of experience in customer‑facing or hybrid technology roles such as enterprise product management, customer success, implementation management, strategy consulting, or solutions engineering.
• Demonstrated ability to translate business requirements into technical specs or product briefs.
• Proven ability to lead workshops and uncover customer needs in ambiguous environments.
• Strong analytical and structured problem‑solving skills.
• Exceptional written and verbal communication skills, with the ability to influence both technical and non‑technical stakeholders.
• Exposure to implementation or deployment of enterprise SaaS solutions.

• Experience working with AI/ML products, automation tools, or workflow optimization initiatives.
• Prior experience in insurance, fintech, or highly regulated industries.
• Familiarity with prompt engineering or agent‑based AI systems.
• Background in product design, service design, or business process design.

• Competitive salary with equity options
• Flexible PTO
• 401(k) plan
• Comprehensive health, dental, and vision insurance
• Flexible work environment with remote work options
• Collaborative and innovative company culture

Mid‑Senior level

Full‑time

Product Management, Marketing, and Project Management

Technology, Information and Internet, Insurance, and IT Services and IT Consulting