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Tier II Help Desk Specialist - Onsite & Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-01
Washington, District of Columbia, 20022, USA
Listing for:
International Executive Service Corps
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
A nonprofit organization in Washington, DC is seeking a Service Desk Specialist to provide technical support both onsite and remotely, manage IT service requests, and ensure timely resolution of service tickets. Candidates must have at least 2 years of experience in desk-side support and relevant certifications, including Microsoft Office Specialist and ITIL v3 Foundations. This role requires some local travel and offers a chance to contribute significantly to customer service excellence.
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