Availability Manager, IT Services; AE

Overview

AEITS, Inc., a GTSC company, is growing its team! Seeking an Availability Manager, IT Services to support our customer in the Fort Meade, MD area. You will play a key role in analyzing business and technical processes to formulate and develop business information processing systems. Coordinates with business and technology teams.

Location:

Annapolis Junction, Maryland

Shiftwork: M-F 10pm - 6am or M-Thur 8pm - 6am

All work is on-site. This is not a hybrid or remote position.

Responsible for overseeing all provided IT services and ensuring they always remain available to the client. This includes desktops, servers, network, telephony and cloud-based services. In the circumstances where a service outage does occur it is your role to ensure service is restored as fast as possible.

• Responsible for overseeing all provided IT services and ensuring they always remain available to the client.
• Responsible for desktops, servers, network, telephony and cloud-based services.
• When a service outage occurs, it is your responsibility to ensure service is restored as fast as possible.

• 10 years of relevant experience and a bachelor’s degree, or 15+ years of experience and a high school/GED diploma.
• Active TS/SCI with a polygraph.

• Ability to remain stationary for extended periods (50% of the time) and operate computer equipment and office machinery.

• Less than 10% travel may occur.

• 401K with employer contribution. Fully vested at 1 year anniversary.
• Five (5) weeks comprehensive annual leave (25 workdays).
• Additional leave can be earned in lieu of overtime.
• 11 Paid Federal Government Holidays.
• Up to $5,000 annually for individually tailored education / training program.
• All education plans must be pre-approved by Advantage Engineering management.
• Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
• Short-term and long-term disability.
• We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by Care First.
• All employees are eligible to earn generous incentives and performance bonuses.

AEITS, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.

GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at