End User Compute Architect

Overview

Posted Friday, January 30, 2026 at 6:00 AM

End User Compute Architect

Memphis, TN (Hybrid/Remote)

Pay Rate
:

$121,000 – $161,300

Multiple factors, including individual experience, skills and abilities will determine where an employee is placed in the pay range.

Category/Shift
:

Location:

Memphis (Hybrid) or Remote (For remote positions, Global Cellulose Fibers will consider residents of the following states:
Alabama, Arizona, Georgia, Massachusetts, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia and Washington.)

About The Role:

Global Cellulose Fibers (GCF) is seeking an experienced End User Compute Architect within the End User Solutions organization to own the strategy, architecture, and governance of End User Computing (EUC) solutions. You will provide architectural leadership, governance expertise, and modernization strategy for all EUC platforms and services including Intune, SCCM, and Tachyon across Windows, mobile (iOS), and video conferencing devices. The Architect partners closely with peer IT groups and our Managed Service Provider (MSP) to deliver a secure-by-design, modern, and cost-effective device management architecture.

Operating in a shared-governance model with our MSP, you will guide day-to-day EUC service expectations, serve as an escalation point for incidents, and drive measurable quality improvements. The ideal candidate has broad and deep EUC technical knowledge supporting business objectives as well as experience leading a transition to an MSP.

• Own the EUC architectural roadmap, reference architectures, and standards spanning Intune, SCCM, Tachyon, MDM, HP device management, video conferencing device management, and cellular carrier management.
• Define enterprise framework and standards for device lifecycle (procure-to-retire), configuration baselines, image strategy, and app delivery—aligning with Hardware Support and the MSP.
• Partner with Infrastructure teams that manage Remote Desktop Services (RDS) and Azure Virtual Desktop (AVD) to ensure endpoint, profile, and app-delivery standards align across physical and virtual environments.
• Evaluate emerging EUC technologies in alignment with business objectives.
• Assume service ownership of EUC platforms and services.
• Author architectural standards, governance policies, and operational handoffs; ensure clean pilot to production transitions with runbooks/SOPs.
• Maintain the device management roadmap and drive continuous improvement.
• Oversee iOS mobile device strategy via MDM, cellular carrier management, and compliance controls; advise on rugged/vehicle-mounted/OT device approaches (owned by other teams).
• Define governance for meeting room and collaboration devices (Microsoft Teams Rooms and native Cisco endpoints).

• Embed secure-by-design principles in EUC architecture; align with Information Security on Zero Trust controls and endpoint protection strategies.
• Define and oversee Bit Locker and Defender for Endpoint standards in partnership with the MSP and Information Security.
• Ensure EUC designs align with Entra /Active Directory identity patterns (e.g., Conditional Access policies, device identities, privileged access boundaries).
• Coordinate EUC integration and policy dependencies with tools managed by Information Security (e.g., Defender for Endpoint, Zscaler).
• Provide technical oversight of the MSP for EUC services: review architectures, validate SOPs/runbooks, drive RCA/prevention, and ensure SLA/SLO adherence.
• Define meaningful EUC KPIs/OKRs (e.g., provisioning time, patch compliance, experience scores, incident MTTR) in coordination with the MSP.
• Communicate changes to IT and business stakeholders.
• Own EUC performance optimization across all platforms including reporting on Digital Employee Experience (DEX) scoring and telemetry
• Oversee shift‑left practices and service‑quality improvements with MSP.
• Maintain regular stakeholder/MSP cadence to ensure alignment and outcomes

Required:

• 10+ years in End User Computing architecture (Intune, SCCM, Tachyon,…