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Tier II Help Desk Specialist - Onsite & Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-01
Washington, District of Columbia, 20022, USA
Listing for:
International Executive Service Corps
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading nonprofit organization is seeking a Service Desk Specialist to provide technical support onsite and remotely. The ideal candidate must possess relevant certifications, including Microsoft Office Specialist and ITIL v3 Foundations, and have a minimum of 2 years of experience in a desk-side support environment. Responsibilities include managing service requests, logging tickets, troubleshooting issues, and supporting PC refresh programs.
This role requires travel up to 50% for onsite support, with reimbursement for travel expenses.
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