Epic Wisdom Application Analyst - Remote

Epic Wisdom Application Analyst - Remote

Job Title:

Epic Wisdom Application Analyst

Work Location:

Atlanta, GA - Remote
Duration:
Long Term

We are seeking a highly skilled and experienced Epic Wisdom Application Analyst to join our healthcare IT team. The ideal candidate will play a key role in the implementation, configuration, customization, and ongoing support of Epic Wisdom applications. This position requires a strong background in healthcare practice management, Epic systems, and the ability to collaborate across clinical, business, and IT teams to optimize system performance and workflows.

• Lead end‑to‑end implementation, upgrade, and configuration of Epic Wisdom system.
• Configure modules to align with organizational workflows and compliance standards.
• Perform system customization and build configurations to support practice management and clinical workflows.
• Validate configurations and ensure system performance meets business requirements.
• Analyze existing workflows, identify gaps, and recommend process improvements.
• Collaborate with clinical, scheduling, and billing teams to streamline patient and provider workflows.
• Integrate Epic Wisdom with other Epic modules and healthcare systems.
• Translate business needs into technical solutions with stakeholders and Epic‑certified professionals.
• Provide regular project status updates and communicate effectively across all levels.
• Develop and deliver training sessions and documentation for end users.
• Conduct knowledge transfer sessions to ensure long‑term system sustainability.
• Provide day‑to‑day operational support, troubleshoot issues, and participate in testing, upgrades, and patch management.

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
• 12–15 years of total experience, with strong hands‑on expertise in Epic Wisdom.
• Proven experience in Epic system configuration, build, testing, and support.
• Strong understanding of dental practice workflows, including clinical, scheduling, billing, and patient experience components.
• Excellent communication, analytical, and problem‑solving skills.
• Ability to work collaboratively with both technical and clinical teams.

• Epic Wisdom Certification (highly preferred).
• Experience with Epic Practice Management and related modules.
• Prior involvement in Epic implementation or upgrade projects.
• Familiarity with integration between Epic and third‑party systems.