Solution Architect - Enterprise ; Retail & Omni-Channel

About The Team

It’s an exciting time in technology, and that buzz is felt throughout Pet Smart! We are continuing to grow at a faster pace and we want to continue to provide best‑in‑class experiences for pets and pet parents.

Our Technology team has 6 different departments:
Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in Pet Smart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Solutions Architect – Enterprise Applications (Retail & Omni‑Channel)

Pet Smart

5–7 years

Pet Smart is seeking a Solutions Architect with 5–7 years of experience designing and delivering enterprise application solutions within a retail, omni‑channel environment. This role is responsible for translating complex business needs into scalable, secure, and resilient technical architectures, with a strong focus on order management, fulfillment, pricing, inventory, replenishment, and enterprise integrations.

• Design end‑to‑end enterprise application solutions supporting Pet Smart’s retail and omni‑channel business capabilities
• Architect solutions supporting order management, fulfillment, retail pricing and promotions, replenishment, and in‑store inventory management
• Translate business and functional requirements into solution designs, architecture diagrams, and technical specifications
• Define target‑state and transition architectures aligned with Pet Smart’s enterprise roadmaps and business strategy
• Evaluate and recommend technology solutions, balancing SaaS capabilities, configuration, and custom development
• Ensure solutions meet enterprise non‑functional requirements including performance, scalability, security, availability, resiliency, and supportability
• Create and maintain conceptual, logical, and physical architecture views; document architecture decisions, constraints, and tradeoffs
• Partner with Enterprise Architecture, Security, Operations, and Dev Ops teams to ensure alignment with standards and operational readiness
• Identify architectural risks, dependencies, and tradeoffs; evaluate alternative solutions and recommend optimal paths forward
• Partner with Enterprise Architecture to ensure solution designs consistently adopt enterprise standards, patterns, and architectural guardrails

• 5–7 years of experience in Solution Architecture, Enterprise Architecture, or Senior Technical Design roles
• Retail industry experience supporting omni‑channel or multi‑channel commerce environments
• Strong experience with enterprise integrations and distributed systems
• Ability to communicate complex technical concepts to technical and non‑technical stakeholders

• This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
• On‑site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
• This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families,…