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Remote AI-Driven Workforce Forecasting Analyst
Remote / Online - Candidates ideally in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-02-01
Columbia, Lexington County, South Carolina, 29228, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
Data Analyst -
Business
Data Analyst
Job Description & How to Apply Below
A global technology services firm is seeking a Workforce Management Analyst to optimize service delivery through strategic workforce planning and AI-driven analytics. This remote position requires a Bachelor's degree and at least 3 years of experience in workforce management in a contact center environment. Responsibilities include developing forecasts, calculating staffing needs, and collaborating with stakeholders. The competitive salary range is $70,000 to $71,000, along with various benefits.
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