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Remote GLAAS Help Desk Manager; Tier 2 Lead
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-01
Washington, District of Columbia, 20022, USA
Listing for:
Casepoint
Full Time, Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading technology and data management firm is seeking a Help Desk Manager to lead their GLAAS Tier 2 operations in Washington, D.C. You will ensure high-quality procurement-related support, analyze system performance, and drive process improvements. The ideal candidate has proven experience in managing help desk operations, in-depth knowledge of GLAAS, and strong leadership skills. This full-time role offers a salary range of $164,000 annually and includes remote work eligibility from various states.
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