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Remote Enterprise Support Specialist — SaaS & Escalations
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-01
New York, New York County, New York, 10261, USA
Listing for:
Figma Job
Full Time, Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A leading design collaboration platform is hiring an Enterprise Specialist to enhance customer support for enterprise clients. This full-time role allows remote work or can be based in one of the US hubs. Ideal candidates will have over three years of experience in technical support for SaaS products and must be fluent in Japanese, Korean, or Portuguese. You will develop customer expertise, resolve inquiries, and partner with Sales on complex configurations.
Competitive salary and comprehensive benefits are included.
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