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Strategic Service Design Lead - End-to-End CX & Innovation
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-29
Greater London, London, Greater London, W1B, England, UK
Listing for:
Nestpensions
Remote/Work from Home
position Listed on 2026-01-29
Job specializations:
-
IT/Tech
Digital Media / Production, Product Designer
Job Description & How to Apply Below
A leading financial services provider seeks a Service Design Lead to enhance end-to-end customer experiences. This role emphasizes human-centred design, strategic innovation, and collaboration across diverse teams to create effective, user-centered solutions. The ideal candidate will have significant experience in service design, a portfolio showcasing measurable outcomes, and a strong grasp of design tools like Figma and Adobe XD. The position is primarily hybrid, combining office and remote work.
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