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Technical Support IT Consultant HelpDesk/Support

Senior Enterprise Tech Customer Success Manager

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Druva
Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 105000 - 147000 USD Yearly USD 105000.00 147000.00 YEAR
Job Description & How to Apply Below
A data security solutions provider is looking for a Technical Customer Success Manager to ensure the success of their large Enterprise customers in the United States. This role involves strong relationship-building, technical skills, and project management. You will manage post-sale experiences, track customer metrics, and work cross-functionally to enhance customer satisfaction. The ideal candidate will have 6+ years in a Customer Success role, with experience in Enterprise SaaS environments.

Competitive compensation and benefits available.
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Position Requirements
10+ Years work experience
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