Remote Technical Consultant​/Delivery Manager - Legal SaaS Tech

Are you passionate about technology, transformation, and making a real impact in the legal sector?

At Nexian, we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work.

From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK

This is your chance to step into a pivotal role as Technical Delivery Manager, where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate.

You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success.

The Role at a Glance:

Technical Delivery Manager
Remote (with occasional travel to client sites)
Up £70,000
Plus Benefits: 5% pension contribution, flexible core hours
Full time - Permanent - Office Hours (40hrs)

Product / Service:
Technology transformation & management consultancy for legal firms

Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery.
Pedigree:
Heavyweight sector leadership founding team

About Us:

Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector.

Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.

We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey.

We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations.

What You ll Be Doing:

As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate.

Reporting directly to the Client Services Director, you will:

• Partner with clients to analyse their practice management needs and design tailored solutions.

• Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured.

• Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts.

• Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools.

What You ll Bring:

Experience:

• Background in a law firm environment or with a legal technology/software provider.

• Proven track record in implementing legal practice management systems.

• Strong understanding of legal accounting processes, including billing, compliance, and financial workflows.

• Ability to produce clear, structured technical documentation for both internal and client use.

• Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line.

Knowledge and Skills:

• In-depth knowledge of law firm operations and modern practice management expectations.

• Familiarity with Actionstep is highly advantageous, though not essential.

• Confident in facilitating discussions with senior stakeholders, managing competing priorities, and…