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Senior Service Desk Analyst - Remote & Mentoring

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 46000 - 48000 USD Yearly USD 46000.00 48000.00 YEAR
Job Description & How to Apply Below
A global technology services firm is seeking a Senior Service Desk Analyst to provide Level 1 technical support. This full-time remote position involves mentoring junior team members, assisting with infrastructure tasks, and resolving user issues efficiently. Ideal candidates should have 3-5 years in technical support, strong customer service skills, and an understanding of various technologies. The role offers a salary range of $46,000 - $48,000 per year, along with a comprehensive benefits package.
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Position Requirements
10+ Years work experience
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