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Applications Analyst

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Benesch
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst, Systems Analyst, Database Administrator
Salary/Wage Range or Industry Benchmark: 99000 - 122000 USD Yearly USD 99000.00 122000.00 YEAR
Job Description & How to Apply Below

Overview

Who We Are

Benesch prides itself on exceeding expectations and building trust with clients and employees. The Firm is recognized on Chicago and Cleveland's Top Workplaces lists, Cleveland's North Coast 99 Top Workplaces, and the AmLaw 150. Benesch offers a hybrid schedule, career development, transparent leadership, diversity, equity and inclusion, and a comprehensive benefits program.

Working with Us - Be Benesch

We are one of the fastest growing firms with offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. If you champion a First in Service approach and want to be part of an exciting and growing Firm, apply to join our team. For more details, visit

Benesch is pleased to announce the opening for an Applications Analyst in our Cleveland office. This position is hybrid with work-from-home flexibility.

POSITION SUMMARY

Do you excel at troubleshooting and problem solving? Do you enjoy collaborating with departments to assist with application integration, development and customization? We may have what you are looking for in the Applications Analyst opportunity.

The Application Analyst plays a critical role in supporting and optimizing the organization’s software applications to ensure efficient business operations and user satisfaction. This position focuses on operational support, application customization, and data integration, collaborating with stakeholders to enhance performance and align solutions with business needs. The ideal candidate will bring strong problem-solving skills, technical expertise, and a commitment to continuous improvement.

Responsibilities

  • Provides day-to-day support for core business applications, ensuring operational continuity and quick resolution of user issues.
  • Manages vendor relationships, ensuring timely support and accountability for application performance.
  • Documents and tracks issues, troubleshooting processes, and resolutions to maintain a knowledge base.
  • Customizes and optimizes applications to address user requirements and enhance functionality.
  • Ensures seamless integration of applications with other systems, supporting workflows across departments.
  • Collaborates with stakeholders to identify opportunities for process improvement and implement system enhancements.
  • Ensures data consistency, accuracy, and quality across interconnected systems.
  • Supports data integration efforts to enable efficient reporting and analysis.
  • Collaborates with business units to develop and maintain reporting tools, dashboards, and data visualizations to support decision-making.
  • Assists in planning, designing, and implementing new applications and upgrades to existing systems.
  • Conducts research into software products and services, evaluating their potential to meet organizational needs.
  • Supports testing efforts to ensure smooth deployment of software updates and new applications.
  • Communicates effectively with stakeholders, providing updates on application performance, issues, and resolutions.
  • Key Competencies

    Strong analytical skills with the ability to troubleshoot and resolve complex application issues.

    Experience in requirements gathering, configuration, and integration of business applications.

    Understanding of data flow and interconnectivity between applications.

    Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.

    Qualifications

    A Bachelor’s degree in Computer Science, Information Systems, or a related field; or 3-5 years of equivalent work experience. Experience in application support, vendor management, and system optimization. Familiarity with legal technology solutions (e.g., Aderant, iManage, Intapp Suite, or similar platforms) is highly desirable.

    The salary range for this position is $99K to $122K.

    We are an equal opportunity employer. We value diversity and encourage qualified applicants from all backgrounds to apply. If you require a reasonable accommodation due to a disability during the application process, please contact the Benesch Human Resources Department.

    Benesch is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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