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Technical Support IT Support HelpDesk/Support

Remote Access Control & Smart Building Support Specialist

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Getgrooven
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A technology solutions provider is looking for a Technical Support Representative to provide outstanding remote and over-the-phone troubleshooting for access control software and hardware. The candidate will support customers, installers, and partners in resolving system issues, guiding them confidently through troubleshooting processes. The ideal applicant should have installation experience and familiarity with smart building technologies beyond access control, such as energy management systems.

This role is crucial for ensuring customer satisfaction and effective system performance.
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