Hybrid Lead Service Designer – Customer Experience
Remote / Online - Candidates ideally in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-24
City Of London, Central London, Greater London, England, UK
Listing for:
Sky
Full Time, Remote/Work from Home
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
IT Consultant, Digital Media / Production, Technical Support
Job Description & How to Apply Below
A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys and drive service design strategy. This role involves leading a team to improve multi-channel service models in a hybrid working environment. The ideal candidate will have a strong background in service design, journey mapping, and user research methods. The position offers exciting rewards, including a generous pension package and flexible work arrangements, facilitating both in-office and remote work experiences.
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