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Data Science Manager Data Analyst

Remote VoC & BI Lead: Digital Experience Insights

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Data Science Manager, Data Analyst
Salary/Wage Range or Industry Benchmark: 117600 - 161700 USD Yearly USD 117600.00 161700.00 YEAR
Job Description & How to Apply Below
A leading healthcare provider seeks a Digital Voice of Customer (VoC) Program Leader to manage and advance the VoC strategy. This role focuses on vendor management with Qualtrics, collaborating with various teams to implement effective VoC touchpoints. Ideal candidates have extensive experience in data analysis and project leadership. They will also analyze customer data to improve service and influence business decisions.

The position offers a competitive salary range of $117,600 to $161,700 annually, along with significant benefits including medical, dental, and retirement options.
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