Chief Information Officer

About ICI

The Investment Company Institute (ICI) is the leading association representing regulated investment funds, including mutual funds, exchange-traded funds (ETFs), closed-end funds, and unit investment trusts (UITs) in the United States, and UCITS and similar funds offered to investors in Europe, Asia, and other jurisdictions. ICI also represents its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs).

ICI’s mission is to strengthen the foundation of the asset management industry for the ultimate benefit of the long-term individual investor.

The Chief Information Officer (CIO) leads the promotion and adoption of technology across a staff with diverse advanced professional backgrounds to maximize efficiency and value to members. The CIO manages the Institute’s IT function that supports standard business processes and ICI’s unique work as a research organization conducting data collections and analysis.

The CIO oversees IT support of domestic and global users, including IT security, application development, computer operations, and network operations. The CIO ensures efficient project management by prioritizing timely execution, fostering cross‑functional collaboration, and maintaining clear communication throughout the organization.

• Develops and leads the overall IT strategy and day‑to‑day operations in a hybrid Microsoft Cloud/On‑Prem environment.
• Partners with appropriate Institute stakeholders to recommend technology and information security strategies and manages the delivery of technology needed to support Institute activities and initiatives.
• Implements new technologies across ICI to increase efficiency and cost effectiveness including use of AI tools in accordance with Institute policies.
• Collaborates with leaders and staff across ICI to support end‑users, monitor and report progress on IT project management and coordinate training on new and existing systems.
• Analyzes and synthesizes complex business needs presented by various Institute departments and recommends appropriate technology solutions for all.
• Responsible for IT security operations including endpoint detection and response, application security, network security, vulnerability management, data loss prevention, encryption, identity and access management, intrusion detection, configuration management and monitoring.
• Collaborates with COO and CISO to develop, implement and maintain new IT governance framework and processes that ensure appropriate stakeholder engagement on business requirements, IT project management discipline and transparency by reporting progress on key technology project milestones.
• Partners with COO and CISO to develop and support information security program, policies, controls, and cyber incident preparedness and response.
• Teams with COO and CISO to develop and maintain IT policies, standards, guidelines and physical and logical security measures to provide ‘high availability’ and secure environments to meet availability, performance and security requirements for internal staff and ICI member technology requirements.
• Ensures all technology practices comply with industry best practice including standards to complete and maintain technology components of American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC 2‑Type
  2) report based on Trust Services Criteria (TSC).
• Directly manages internal and external security assessments with outside security experts, ISO 27001 and SOC 2 reviews, and ICI membership System Information Gathering (SIG) requests.
• Oversees all infrastructure designs and application changes to ensure security focus is maintained.
• Directly oversees all system security reviews with outside vendors.
• Oversees network operations, including data center physical operations, operating systems, network operations, and remote work operations.
• Manages vendor agreements and contracts with key external vendors that provide managed services, IT maintenance and support services.
• Designs and maintains a resilient and secure hybrid computing strategy to encompass SaaS…