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Remote Bilingual Service Desk Analyst; English/Portuguese
Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-01-24
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Portuguese speaking users. This remote position requires excellent customer service and troubleshooting skills. Candidates should have at least 6 months of experience in technical support and a strong work ethic. Responsibilities include diagnosing issues, documenting tickets, and ensuring customer satisfaction through effective communication.
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