Systems Analyst

Special Instructions to Applicants

All interested applicants should attach a cover letter and resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

Special Instructions to Applicants:
All interested applicants should attach a cover letter and resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lecture series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community and Excellence.

Reporting to the Senior Director, Development Information Services, the Systems Analyst works at an experienced level supporting Rice University’s alumni/development system (Owl Connect, powered by Blackbaud CRM) and related applications, including the integrations to and from other campus systems. The Systems Analyst has expertise in a combination of technical and business application areas and actively participates in new technology initiatives. This position is responsible for working with Owl Connect users to develop queries, reports, automated business processes, integrations to third party systems and data warehouse solutions to support their business.

The ideal candidate is a highly collaborative leader and strategic thinker with a demonstrated track record of information systems project and team management and who is adept at leading and motivating staff to achieve goals that result in team and organizational success.

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. Per Rice policy 440, work arrangements may be subject to change.

• Bachelor’s Degree in Computer Science, Engineering, Management Information Systems, or a related field
• In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
• Three or more (3+) years of related experience in application administration and support, including experience utilizing SQL and related SQL management tools (SSMS, SSAS, SSIS and SSRS)
• In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted to maintain good customer relations with clients and external vendors and partners

• Knowledge of computer system capabilities, business processes and workflow
• Experience with enterprise applications and understanding of database driven applications
• Experience with SQL scripting
• Strong understanding of the software development life cycle
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically
• Ability to maintain good customer relations with clients and external vendors and partners

• Four or more years of related experience in application software support
• Programming experience utilizing SQL and related SQL…