Lead Product Manager - Adobe Platform

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Humana’s Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Adobe Experience Platform (AEP). In this role, you will serve as a key product leader responsible for translating business needs into platform capabilities that enable personalized, data‑driven customer experiences. You’ll work closely with cross‑functional teams to deliver scalable solutions across Real‑Time CDP, Journey Optimizer, and Customer Journey Analytics.

This role is focused on growing adoption and usage of Adobe Experience Platform as an enterprise platform. Success in this role means partnering with key lines of business to translate requirements into detailed product features for engineering teams to enable. Your ability to collaborate with engineering and other platform teams to solve challenges will be key to your success. Your work will scale AEP as an enterprise platform and provide stakeholders with clear visibility into AEP’s performance and value.

• Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and adoption of AEP features
• Translate business requirements into detailed product features and user stories, prioritizing based on impact and feasibility
• Collaborate with Adobe account teams and solution architects to optimize platform usage and stay ahead of product innovations

• Assist in maintaining the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies
• Lead agile product development cycles, ensuring timely delivery and high‑quality outcomes

• Advocate for customer needs by leveraging data, feedback, and research to inform product decisions
• Ensure AEP capabilities support personalized, omnichannel experiences that drive engagement and satisfaction

• Engage legal, privacy, and data governance teams to ensure platform features comply with HIPAA, GDPR, TCPA, and other relevant regulations when applicable
• Embed consent and preference management into AEP workflows and data models

• Define success metrics and KPIs for AEP initiatives, tracking performance and identifying areas for improvement
• Conduct platform audits and usage reviews to ensure data quality, scalability, and business value

• Bachelor’s Degree in Business, Marketing, Computer Science, or related field
• 5+ years of product management experience, with at least 2 years focused on enterprise Martech platforms
• Hands‑on experience with Adobe Experience Platform, including Real‑Time CDP, Journey Optimizer, and Adobe Analytics
• Strong understanding of customer data architecture, identity resolution, and personalization strategies
• Proven ability to lead cross‑functional teams and manage complex product initiatives
• Excellent communication, analytical, and stakeholder management skills

• Experience in healthcare, insurance, or other regulated industries
• Familiarity with agile methodologies and tools (e.g., Jira, Confluence)
• Knowledge of data governance frameworks and consent management best practices

Travel:
While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well-being. Associate benefits are designed to encourage…