QA​/Operations Engineer III; Remote

Overview

Crowd Strike, Inc. is a full-time role focused on QA/Operations within a global cybersecurity context. We are a mission-driven company that aims to stop breaches and operate at a scale that processes trillions of events daily. We seek talented Crowd Strikers who are passionate about innovation and committed to customers and the community.

We are seeking an experienced QA/Operations Engineer to join our software interoperability lab team. In this role, you will be responsible for maintaining and owning test infrastructure and owning test execution. This includes analyzing test results, responding to alerts from our monitoring systems, escalating issues, managing system OS image creation, managing 3rd party applications and the reimaging of endpoints. The ideal candidate will have strong expertise in environment troubleshooting, building and owning test environments, and ensuring comprehensive coverage of our product's interactions.

• Investigate and troubleshoot failures of test cases or crashes of our own products, or the applications we are exercising. Trace root causes to application compatibility issues vs. environment issues with our own test framework.

• Analyze application and environment problems and work with engineers to resolve issues.

• Escalate failures to product development teams if issues are reproducible and can be traced to our own software.

• Troubleshoot alerts from our lab monitoring system, remediating outages as needed.

• Remediate our endpoint systems ensuring maximum uptime of our test environment.

• Research software needs and test plans.

• Administer our lab machines consisting of both physical hardware and virtual machines, including:

  • Creating golden images of operating system configurations combined with desktop applications and server software.

  • Updating of golden images as needed, i.e. higher patch levels, lower patch levels.

• As needed, run our product test cases manually to perform environment validation.

• 4+ years of hands-on experience in manual QA testing, including test case creation, execution, and defect management.

• Basic understanding of Dev Ops practices

• Experience with infrastructure as code tooling (e.g. Terraform/Ansible)

• Ability to analyze test results, investigate issues, and troubleshoot test failures effectively.

• Proficiency in using test management tools (e.g., Test Rail/Xray) and defect tracking systems (e.g., Jira).

• Excellent problem-solving and communication skills, with the ability to work effectively in a cross-functional team environment or alone.

• Solid understanding of software testing methodologies, including functional, regression, automation and integration testing.

• Exposure to CI/CD processes and tools like Jenkins, Git, or similar.

• Familiarity with Python and shell scripting.

• Experience working in an Agile development environment.

• Comfortable working in Windows, Linux and Mac

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at  for further assistance.

Find out more about your rights as an applicant.

Crowd Strike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

Crowd Strike, Inc. is committed to fair and…