Technical Operations Manager

Hi there! We are South and our client is looking for a Digital Operations Marketing Manager!

Hi there! We are South and our client is looking for a Digital Operations Marketing Manager!

• Eligibility: This position is open to candidates residing in Latin America.
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

Our US-based client is a leading marketing agency dedicated to helping dental practices thrive. We provide comprehensive online marketing solutions, focusing on lead generation and patient acquisition. Our remote-first environment fosters innovation and a healthy work-life balance.

• Tenacious – Hard working, committed, persistent, and responsible.
• Team Oriented Problem Solver (TOPS) – Proactive, communicative, takes initiative, and solves problems at the root.
• Positive and Pleasant – Sense of humor, positive attitude, compassionate, kind, polite, and respectful.
• Does the Right Thing – Integrity and professionalism in all interactions.
• Open-Minded Learner – Humble, confident, open to feedback, and dedicated to growth.

If these values resonate with you, you’ll fit right in with our team.

We are seeking a highly motivated Digital Marketing Operations Manager to join our remote team. This leadership role is crucial for optimizing our digital marketing operations. If you are a seasoned technical professional with a passion for process improvement and team leadership, we invite you to contribute to our mission of transforming dental practices through strategic marketing.

• Technology & Process Optimization:
  Identifying and integrating new technologies, including AI tools, to enhance agency efficiency, automate workflows, and improve marketing metrics analysis.
• Technical & Team Leadership:
  Prioritizing projects, understanding business and technical requirements and contingencies, and following through on delivery and fulfillment of project guidelines and requirements.
• Performance Analysis & Reporting:
  Delivering insightful reports on marketing performance, identifying growth opportunities, and implementing processes to improve efficiency and client relations.
• System Administration & Automation:
  Overseeing the administration and optimization of lead management and CRM systems, and implementing AI-powered automation tools for lead nurturing and communication.
• Conversion Tracking & Analytics:
  Ensuring robust tracking and analysis of marketing campaign performance across various channels to optimize conversion rates.

• Minimum of 5 years of operations management experience, preferably within an agency setting.
• Proven technical expertise with digital marketing platforms and technologies, including CRMs, Go High Level , Zapier, marketing automation, lead tracking, campaign management, and data analysis tools.
• Demonstrated ability to manage complex processes, collaborate with cross-functional teams, and lead successful projects.
• Strong track record of team leadership, mentorship, and effective management of internal and external resources.
• Excellent analytical skills with the ability to report on performance and provide actionable recommendations.
• Exceptional communication, organizational, and problem-solving abilities.
• Strong ability to troubleshoot and find creative solutions to technical problems, and apply solutions across the company's technology and accounts.

• Flexibility: 100% remote work with a focus on work-life balance.
• Impact:
  Opportunity to make significant decisions and contribute directly to agency success.
• Culture:
  Collaborative, engaging environment with a casual yet professional atmosphere.
• Benefits: 27–29 Paid Time Off days per year.

If this opportunity sounds good to you,
send us your resume!