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Remote Bilingual Service Desk Analyst; English​/Portuguese

Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Service Desk Analyst (English/Portuguese)
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support to English and Portuguese speaking users. Key responsibilities include diagnosing technical issues, providing customer service, and ensuring proper documentation of tickets. Candidates should have a minimum of six months' experience in a Service Desk or technical support role, and must be bilingual in English and Portuguese.

This position offers a full-time remote work environment with a focus on customer satisfaction.
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