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Remote IT Incident Response Lead

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: DMI
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, IT Consultant, Systems Administrator
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading digital services provider is seeking a Help Desk Incident Manager to oversee the incident management process. The ideal candidate will manage IT incidents, ensuring timely resolution, and lead a team of help desk technicians. Responsibilities include optimizing processes, communicating effectively with stakeholders, and improving service quality. The position requires a Bachelor's degree in IT, related experience, and leadership skills.

Benefits include wellness programs, financial stability, and professional development opportunities.
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