Vice President, Solution Services

This is a fully remote position available in the United States, the United Kingdom, Germany, and the Netherlands. Annual on-target earning including base and bonus is approximately 200K USD.

Interested in a career that bridges the gap between Supply Chain and Technology?

Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking experienced Vice President, Solution Services to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client’s expectations.

• Curiosity – we delight in the discovery of new challenges and feel compelled to solve them
• Integrity – we are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners
• Accountability – we show up and deliver measurable, meaningful business value consistently
• Passion – we have a shared enthusiasm for transforming our clients’ supply chain

• Flexible work locations
• Unlimited Paid Time Off Policy
• Inclusive parental leave policy that supports all parents and careers
• Health & Voluntary/Pet Insurance Options
• Retirement savings and bonus programs
• Quarterly employee engagement events
• Wellness & Mental Health Initiatives
• Generous Employee Referral Program

Reporting to the SVP, Professional Services, the Vice President, Solution Services will serve as the executive owner of solution design, business analysis, and future advisory service capabilities across all Elemica solutions, ultimately responsible for project leadership, management, quality, monitoring the commercial success of the projects and timely delivery within his/her team.

This VP leads the Solution Services Organization including Business Analysts and future advisory consultants—and while this role does not lead the PMO, it works in close partnership with PMO and Technical Services leadership to ensure projects are sold correctly, delivered profitably, and drive measurable customer value.

This position plays a critical role within the Solution & Advisory Services function and across Presales through the delivery lifecycle, providing confidence to customers and Sales that Elemica can deliver what is sold, while ensuring strong process rigor, utilization discipline, and revenue performance.

• Partner closely with PMO leadership to ensure clean handoffs from solution design into execution; clear scope, assumptions, and success criteria; early identification and mitigation of delivery risk
• Partner with Technical Services leadership to align solution design with technical feasibility, capacity, and delivery efficiency
• Serve as an executive escalation point for solution scope, design clarity, and value realization

• Own utilization, revenue, and margin performance for the Solution Services teams
• Establish and enforce KPI frameworks including billable utilization, revenue contribution and attach rates, estimation accuracy, advisory services growth
• Ensure disciplined intake, prioritization, and capacity planning in collaboration with PMO and Services Operations
• Act as trusted executive partner to Sales supporting complex deal estimations and scoping; customer‑facing sales calls and solution discussions; confidence‑building conversations around delivery approach and outcomes
• Ensure all estimates and proposed solutions are realistic and defensible; aligned to delivery capabilities and margins; clearly articulated in terms of customer value and outcomes
• Improve win rates and reduce delivery risk through strong upfront solution rigor

• Define and maintain solution design standards, estimation frameworks, and governance checkpoints
• Requirements/Blue Printing quality and documentation
• Scope clarity
• Partner with Services Operations to ensure data‑driven decision‑making and predictable performance
• Continued enablement planning for the team in coordination with the Product and Technology team

• Build, mentor, and…