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HelpDesk/Support Technical Support Customer Service Rep

Remote Software Support Consultant | Client-Focused

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Military, Veterans and Diverse Job Seekers
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A support solutions provider is seeking a Software Support Consultant to assist clients with EDI software. The role involves providing professional customer support through various channels, ensuring customer satisfaction, and documenting technical issues. Ideal candidates will have at least 12 months in a customer-facing role and strong problem-solving skills. Preferred knowledge includes EDI, order processing, and accounting systems. This position requires working remotely and interacting with a diverse client base.
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