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Retention Operations Analyst
Remote / Online - Candidates ideally in
Midland, Midland County, Texas, 79709, USA
Listed on 2026-01-24
Midland, Midland County, Texas, 79709, USA
Listing for:
Total System Services
Remote/Work from Home
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager -
Business
Data Analyst
Job Description & How to Apply Below
Overview
Employer Industry: Payment Technology Solutions
Why consider this job opportunity- Salary up to $80,000 per year
- Comprehensive benefits package including medical, dental, vision, and retirement options
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with a dynamic team focused on innovation and customer success
- Flexibility of remote work available
- Analyze customer data to identify trends and issues affecting retention
- Establish frameworks for comparing operational data and retention trends across global markets
- Partner with data science teams to enhance predictive modeling for attrition reduction
- Track and monitor key performance indicators related to customer retention and satisfaction
- Develop reports and presentations to communicate insights to stakeholders
- Bachelor’s Degree
- Minimum of 2-4 years of related professional experience
- Technical expertise in data analysis tools such as Excel, SQL, Python, or visualization platforms
- Strong analytical and problem-solving skills to interpret complex data
- Excellent communication skills for presenting data-driven insights
- Master’s Degree
- Professional experience in the credit card industry
- Proficiency in statistical analysis and data modeling techniques
#Payment Solutions #Data Analytics #Career Opportunity #Remote Work #Innovative Team
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