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Part-Time Federal Help Desk Analyst; Tier 1 - Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Tria Federal (Tria)
Part Time, Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Part-Time Federal Help Desk Analyst (Tier 1) - Remote
Tria Federal is seeking a part-time Tier 1 Customer Support Analyst to provide high-quality support to its user community. The ideal candidate will possess strong IT service desk experience and effective communication skills. Responsibilities include resolving incoming inquiries, adhering to established workflows, and notifying customers about system statuses. It is essential for applicants to be eligible for U.S. Federal Position of Trust clearance and accommodate various communication mediums.

This is a dynamic role with opportunities for professional growth within a supportive environment.
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