GSC: SaaS Governance Analyst

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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

You will be joining the team that is charged with ensuring that the deployment of Software as a Service Third Party software is done safely, at a pace that meets the needs of our customers.

The SaaS Governance Analyst is central to ensuring HSBC’s growing use of Software as a Service/Third Party tools meets the bank’s controls and governance requirements. The role will present an exciting set of challenges around the consumption of SaaS/Third Party products within a global, highly regulated financial service environment. It will be focused in examining internal HSBC governance procedures in order to streamline operating processes and working closely with SaaS/Third Party IT Service Owners to drive the appropriate selection, assessment, onboarding, and best practice for the ongoing management of Software as a Service/ Third Party solutions at scale across HSBC’s Global Businesses and Global Functions.

• Support the Team in driving appropriate adoption of SaaS solutions in HSBC and ensuring the Cloud technology controls relevant to SaaS/Third Party governance and security are met.
• Work closely with the IT Service Owners to understand their security and governance positions and how they meet HSBC regulations for SaaS/Third Party.
• Support IT Service Owners throughout the SaaS/Third Party delivery lifecycle, providing consultancy as needed and acting as a point of escalation for issue and conflict resolution.
• Assist with contract and licencing management and ensure that the valid contracts for SaaS/Third Party are in place.
• Reinforce SaaS/Third Party programme governance within the Cloud Services team, evolving analysis as appropriate with information from Third Party Management and other relevant Security or Risk Management policies.
• Partner to maintain the SaaS/Third Party inventory and pipeline and make regular updates in keeping with strategic changes and SaaS/Third Party adoption progress.

• Broad understanding of Software as a Service models, and awareness of public Cloud service providers (e.g. MSAzure, AWS and GCP)
• Awareness of data security and regulatory requirements within financial services
• Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
• Good teamwork skills - experience in dealing with multiple support groups that contribute to creating a service.
• Operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards.
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
• Extensive experience in business analysis or consulting type roles working on programmes involving enterprise adoption of Cloud.

• Annual performance-based bonus
• Additional bonuses for recognition awards
• One-time reimbursement of home office set-up (up to 800 PLN).
• Nursery discounts
• Financial support with trainings and education
• Flexible working hours

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

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