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IT Support HelpDesk/Support

Remote Desktop Support Specialist — Advanced Troubleshooting

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: SISL Global
Remote/Work from Home position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology support company based in Austin, Texas is looking for a skilled IT Support Technician. This role involves providing second-level technical support for both hardware and software issues, diagnosing advanced technical problems, and assisting with network connectivity. The ideal candidate will have excellent troubleshooting skills for Windows and Mac computers, experience with ticketing systems, and the ability to train junior technicians.

Strong communication and relationship-building skills are essential for user satisfaction.
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