Senior Director Sales Excellence, Enablement and Operations

Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Senior Director Sales Excellence, Enablement and Operations

Location:

USA

Department:
Sales & Marketing

Reports to:

EVP Sales & Marketing

Role Type:
Full-Time, Executive Leadership

As the Senior Director Sales Excellence, Enablement and Operations, you will be the strategic and operational leader driving the performance, productivity, and professionalization of our global sales organization. You will architect the methodologies, processes, systems, and enablement programs that empower our consulting sales teams to succeed in a complex, fast-paced Microsoft ecosystem.

This role is critical to scaling our growth as a premier Microsoft technology systems integrator. You will partner across Sales, Marketing, Delivery, Alliances, and Finance to build a data-driven, high-performance, and customer-obsessed revenue engine.

• Lead the development and ongoing refinement of our sales methodology tailored for Microsoft services, cloud transformation, and industry-specific consulting engagements.
• Partner with executive leadership to define sales methods and process, templates, tools, and training, enablement and support, and annual planning.
• Establish a culture of accountability and continuous improvement through consistent performance measurement, coaching frameworks, and best-practice playbooks.
• Provide accurate, reliable, timely reporting and transparency for sales data and activity.
• Drive alignment with Microsoft's priorities, solution areas, and co-selling motions to maximize partnership opportunities and incentives.

• Own the full sales enablement lifecycle-onboarding, skills development, product/solution education, certification pathways, and ongoing readiness.
• Build scalable, role-based learning journeys for account executives, solution sellers, technical sellers, and sales leaders.
• Collaborate with Delivery, Solution Architecture, and Product teams to equip sellers with compelling assets, competitive positioning, case studies, pricing guidance, and proposals.
• Implement modern enablement tools and content systems that improve salesperson productivity.

• Lead revenue operations functions including forecasting, pipeline hygiene, and reporting.
• Oversee CRM and sales technology stacks to ensure data accuracy and streamline workflows.
• Drive operational rigor through standardized sales processes, governance, and performance dashboards.
• Partner with Finance for revenue planning, budgeting, and executive reporting.
• Ensure deal execution excellence, including approvals, pricing models, and contract quality.

• Build a data-driven decision culture through advanced analytics, predictive modeling, win/loss…