Consultant, , IT​/Tech

Position: Field Service Software Consultant
Position title

Field Service Software Consultant Description Field  Service Software IO seeks a client-facing consultant to lead requirements discovery, software evaluations, and ROI modelling for contractors and service organizations adopting new Field Service Management (FSM) or field-ready ERP platforms. You’ll translate operational pain points into clear system requirements, run structured vendor comparisons, and guide customers through selection and early-stage implementation planning Responsibilities
* Facilitate on-site or virtual workshops to capture business processes, KPIs, and integration needs
* Build side-by-side comparisons of leading FSM and ERP solutions, including TCO and payback analyses
* Prepare executive-level recommendation decks and present findings to C-suite stakeholders
* Collaborate with Solution Architects on high-level design and implementation roadmaps
* Provide light project-management oversight during software pilots or proof-of-concept phases
* Contribute thought-leadership articles and tool reviews for Field Service Software .io Qualifications
* 5+ years consulting or solution-design experience in field service, construction, utilities, or similar industries
* Deep knowledge of at least two major FSM platforms (e.g., Microsoft Dynamics 365 Field Service, Service Titan, Simpro)
** and
* * one ERP suite
* Proven ability to develop ROI/TCO models and articulate business value to executives
* Strong workshop facilitation, technical writing, and presentation skills
* Bachelor’s degree in Business, Engineering, Information Systems, or equivalent experience
* PMP, Prosci, or comparable certification is an asset

Job Benefits
* ** Fully remote** (North America preferred) with flexible hours
* Annual professional-development budget & paid certifications
* Health, dental, and vision plan (Canada or U.S.)
* 20 days PTO + statutory holidays
* Profit-share bonus tied to successful project delivery

Job Location
8024 Glenwood Ave, Raleigh, NC, #108, USA
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