AV Service Technician - Crestron; Silicon Valley

Overview

Potential candidates must reside in the Silicon Valley area. The successful candidate will work from home and be dispatched to client sites in the Silicon Valley area to troubleshoot and resolve AV issues found in board rooms and conference rooms.

• Provide in-person troubleshooting of Audio Video (AV) systems in executive board rooms and conference centers.
• Interface with enterprise customers in a professional manner.
• Troubleshoot and resolve complex technical issues related to AV equipment and systems, including custom control systems (Crestron DM/NVX, AMX) and complex AV installations.
• Assess and troubleshoot AV brands and equipment such as Crestron, Extron, Biamp, QSC, Cisco, Poly, Logitech, Luxul, NETGEAR, Cisco switches, video walls (Planar, UNILUMEN, LG, Samsung, Barco), and video conferencing systems.
• Reverse engineer legacy AV systems and debug newly built systems.
• Research and specify replacement products; demonstrate intermediate to advanced AV networking skills; handle cabling and connectors (crimping and soldering).
• Maintain awareness of signal flow and low-voltage electrical concepts (e.g., Ohm’s law).
• Conduct preventative maintenance testing and site surveys related to service agreements; write concise service reports and site surveys.
• Manage multiple service projects and mentor junior/intermediate level field service techs.

• Minimum 7–8+ years of experience in AV integration and/or AV field service.
• Experience with major AV brands (Crestron and Biamp) and ability to troubleshoot Crestron systems; capable of researching and specifying replacement products.
• Ability to troubleshoot and resolve complex issues across the listed product areas and systems.
• Advanced knowledge of AV networking, signal flow, and low-voltage electrical concepts.
• Proficient customer interfacing and communication skills; strong verbal and written skills.
• Two-year diploma from a college or technical school, or equivalent experience; CTS certification highly preferred or equivalent experience.
• Must maintain a valid driver’s license with a clean driving record.
• Physical requirements:
  
  ability to stand, kneel, or crouch for long periods; ability to climb ladders and scaffolding; ability to lift in excess of 50 pounds.

A two-year diploma from a college of technical school, or equivalent experience.

3 years minimum field service experience.

Contract position based out of San Francisco, CA. Hybrid workplace in San Francisco, CA.

The pay range for this position is $40.00–$55.00/hr eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) retirement plan – Pre-tax and Roth post-tax contributions
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications:
This position is anticipated to close on Jan 22, 2026.

About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.