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HelpDesk/Support Technical Support

Remote Bilingual Tier 1 Help Desk Analyst

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Tria Federal (Tria)
Part Time, Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading tech company in public health seeks a part-time bilingual (English/Spanish) Tier 1 Customer Support Analyst to deliver high-quality support. Responsibilities include resolving inquiries, providing technical support for the CMS Help Desk, and adhering to established workflows. Candidates should have customer service experience and the ability to obtain a Federal Position of Trust clearance. The position offers flexible work locations, including remote options, and is part of a dynamic team focused on positive community impact.
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