AI Certifications Project Manager

Employer Industry: Customer Experience (CX) Industry

• Opportunity for career advancement and growth within a global leader in the CX industry
• Competitive compensation with an attractive salary and benefits package
• Work remotely, providing flexibility in your work environment
• High‑impact role shaping global certification strategy across multiple products
• Collaborative environment with cross‑functional teams including engineering, product management, and legal

• Lead the end‑to‑end delivery of global security certifications and internal assessments for AI products
• Build and maintain the certification roadmap across product lines and geographies
• Support internal and external audits, ensuring timely delivery of evidence and documentation
• Collaborate with various teams to embed compliance into operational processes
• Produce regular reporting for leadership and maintain documentation and controls inventories

• 5+ years of experience in security compliance, GRC, or certification program management
• Proven experience running audits or certification programs such as ISO
  27001, SOC2, or HIPAA
• Strong project management experience leading multi‑stakeholder initiatives
• Experience with cloud environments (AWS, GCP, Azure) and technical security controls
• Excellent communication skills to translate compliance needs to engineering and business teams

• CISM, CISSP, CISA, or PMP certification
• Experience in a global enterprise multi‑product tech environment
• Knowledge of privacy regulations (GDPR, HIPAA, etc.) and their intersection with security

#Customer Experience #Security Compliance #Remote Work #Career Growth #Project Management

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