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Remote SaaS Technical Support Specialist
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-22
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
RedTrack
Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A SaaS company in New York seeks a Technical Support Specialist to join their Customer Care Team. This fully remote role requires strong problem-solving skills and the ability to explain technical issues clearly. Responsibilities include providing technical support, assisting clients with various issues, and ensuring a smooth customer journey. Ideal candidates should be fluent in English and another language, with a background in SaaS products.
Benefits include competitive pay, flexible hours, and opportunities for professional growth.
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